our platform
All you need to grow your self-storage business
Our self-storage software provides everything you need to run efficient and fully automated facilities.
Products
Booking Portal
Collect significantly more rentals and payments at any time from anywhere by adding our customer-facing online booking portal to your business’s website.
Turn enquiries into rentals with online reservations.
Take deposits, rental payments and save customers’ card details automatically.
Upsell additional services like insurance and packing supplies.
Seamless integration with your website
Regardless of how your website is configured, our online reservations offer an uninterrupted sales funnel that will create more bookings.
Personalised
e-signatures
Include electronic signatures for paperless storage agreements in online bookings.
Online ID checks
Verify each customer’s identity using our integration with Stripe’s ID check. Receive a simple pass or fail, eliminating the need for document storage.
Charge upfront deposits
Collect one-time deposits at the time of booking to secure reservations and minimise no-shows.
Automated payments through Stripe
Stripe automatically manages global payments, customer details and invoicing, providing full billing history visibility.
Generate more online leads
If popular units aren’t available, potential customers can still leave their details.
More leads, fewer website drop-offs and you’ll be notified every time so you can respond promptly.
Products
Customer Portal
Allow your customers to track and keep on top of their unit rentals.
Provide flexibility by letting customers share and remove access to their units.
Reduce the likelihood of missed payments by having them update their card details directly in the Customer Portal.
Account overview
Give every customer the latest details on their bookings whenever they need to check them, saving your team from repetitive calls and support tasks.
Cancel bookings
Automate the move-out process and deliver all the crucial information they need without having to speak with the customer.
Manage access
Through integration with your smart entry provider, Kinnovis can let your customers choose who they want to access their units (and for how long).
Update payment methods
See late payments stay low by letting your customers update expired card details, or simply change their chosen payment method, for all open and recurring invoices.
Free, professionally developed website
You receive a complimentary website built by self-storage experts, Amax Marketing.
Yours, forever
Once your website has been created, you’ll receive the login details and maintain complete control.
Optimised for bookings and search engines
The site is specifically designed to attract online bookings and follows best practices for visibility on search engines.
Choose your template
Choose from a selection of indoor and container self-storage websites.
All templates can be customised to match your requirements.
Template 1
Template 1
Template 2
Template 2
Template 3
Template 3
Template 4
Template 4
Template 5
Template 5
Template 6
Template 6
What will be included as part of your free website?
Hosting and ownership
Full ownership of the website after the project is complete.
A free, 30 minute tutorial video on how to make your own edits.
4 months of free web hosting.
Tracking and performance optimisations
Desktop, tablet and phone responsive designs.
Integrations with Dynamic forms and reCaptcha.
Page load speed optimised through Litespeed Cache.
Track web traffic with Google Analytics & Google Search Console.¹
¹ You will need to supply the required tracking codes for Google Analytics and Google Tag Manager.
² Calcumate can be added to your website, if you create an account and supply Amax Marketing with the code snippet.
Website Content
4 custom webpages designed with Elementor Pro.
A Contact Us page with an integrated contact form.
Website Security
Lifetime Secure Sockets Layer (SSL) certificate, with hosting.
WordPress Hide plugin.
Not included
Any Domain registration fees.
Pages for multiple storage facility locations.
Calcumate’s paid subscription storage calculator.²
Products
Public API
Connect your self-storage software with your favourite business tools.
Automate administrative tasks and reduce manual data entry by up to 70%
Connect with popular CRMs, accounting and access control systems
No coding expertise required – use simple tools to build your integrations
Real-Time Data Synchronisation
Eliminate manual data entry and ensure system-wide data accuracy.
Customer information, bookings and payments are automatically synchronised.
Flexible Integration Options
Our API connects your preferred business tools to create automated, scalable workflows that adapt to your evolving needs, whether you have one location or many.
Complete Testing Environment
Safely test your integrations in our comprehensive sandbox environment.
Detailed documentation and dedicated support ensure a successful connection.
Streamlined Business Operations
Automating routine tasks like communications, accounting and access control, will let your team focus on customer service and business growth.
Products
Analytics and reports
See your performance laid out in clean and reliable reports.
Discover insights fast with the Analytics Dashboard
Browse a complete overview of how your business is performing, with visuals for all major Key Performance Indicators (KPIs).
Filter by what you’re interested in
Check your revenue, occupancy and customer health – with the option to filter by dates and individual sites.
Generate and export your reports
Send colleagues and stakeholders an easily readable PDF version of your latest figures, emailed to them straight from your Kinnovis account.
Products
Automated Emails
Build bespoke email templates that match your brand and don’t require any coding.
Select a trigger and template for each email
Whether someone has just booked, is about to move out or has missed a payment, you can send an automatic email to them with the key information they need.
Easily build and customise your emails
Our simple template builder means you can design and personalise each email to meet the tone and purpose of your message.
Products
Facility Maps
Manage your business with a fully interactive facility map that updates in real-time.
Build and save your map with our custom editor
Turn your standard floor plan into an interactive dashboard. Our map builder allows you to plot units of any shape and size.
Filter by what you’re interested in
See which units are occupied, available or in need of attention in one click.
Effortlessly view unit information and take action
Discover what is happening inside every one of your units in an instant and make any necessary changes directly from the facility map.
Keep on top with the Task Dashboard
Designed to make facility management quicker and easier. Tasks will be automatically generated for overdue invoices, payment disputes, unit checks, lead management and lots more!
PRODUCTS
Integrations
Connect your favourite tools with your Kinnovis account and take your business to the next level.
Access control providers
Integration with your smart entry provider means you can control and automate everyone that comes in and out of your facility.
Accounting systems
Make payment reconciliation a breeze by syncing your Kinnovis account and customer invoicing with your favourite accounting software.
Industry Tools
Our relationships with other suppliers in the self-storage industry mean we can integrate with the tools that matter to you.
Your favourite applications
Our API opens up new possibilities for streamlining your workload and saving time on tedious tasks.
Easily add one-time purchases like padlocks and packing supplies
Include mandatory, recurring costs like electricity supply or wifi
Generate more value from each self-storage reservation
Fully Customisable from within the Kinnovis Manager
Assign items to locations, set as mandatory or optional and link to units. Quick to set up and update.
One-Time & Recurring Offers
Set up one-off charges for things like padlocks, cleaning fees or packing supplies. Alternatively, charge recurring costs as part of your customer’s regular rental payment.
Add to Offline & Online Bookings
Easily add products to new or existing bookings without extra admin for your team.
Full Pricing Breakdowns
Your customers won’t be left confused by what they’re being charged.
With product descriptions and our customer-focused design, it’s easy to see a detailed explanation of the costs and when they’ll be charged.
Sell, Sell, Sell!
The quantity picker lets customers easily purchase multiple recurring or one-time products.
You can also set maximum purchase limits for certain items.
Products
Meet JaneAI
Our award-winning AI chatbot, designed specifically for the self-storage industry, will transform your customer service experience and streamline your operations.
What is JaneAI?
JaneAI is an AI-powered chat service tailored for self-storage operators. It seamlessly integrates with your website, booking and customer portals to provide instant, accurate responses to customer questions 24/7.
Instant responses to customer enquiries
Unit size recommendations based on customer needs
Real-time information on unit availability and pricing
Assistance with booking processes
Answers to common questions on terms, conditions and policies
Benefits for your business
Enhanced Customer Experience
JaneAI ensures your customers receive immediate assistance at any time, improving satisfaction and streamlining the rental process.
Increased Efficiency
By handling routine inquiries, JaneAI frees up your staff to focus on more complex tasks and strategic initiatives.
Cost Savings
Reduce the workload on your customer service team while maintaining high-quality support.
Boost Conversions
Guide potential customers through the booking process, increasing the likelihood of successful rentals.
Security and compliance
We prioritise your data security. JaneAI is fully GDPR compliant and utilises Azure OpenAI servers in Europe, ensuring all personal data remains within GDPR guidelines.
Simple integration
JaneAI can be easily embedded onto any website and directly synced with your Property Management Software, whether you’re a Kinnovis customer or not. JaneAI is built to be a versatile solution for self-storage operators of all sizes.
Take the reins
Anyone speaking with JaneAI on your website can also continue the conversation with your team through WhatsApp. The conversation carries over, so your team will know what has been said.
awards
Industry-recognised innovation
Features built to drive the industry forward
2024
SSA UK
Innovation Award
winner
2023
FEDESSA
Innovation Award
Winner
2025
SSA UK
Innovation
Award
Finalist
2024
SSA UK
Supplier
Collaboration
finalist
