Customer portal
- Allow your customers to track and keep on top of their unit rentals.
- Provide flexibility by letting customers share and remove access to their units.
- Reduce the likelihood of missed payments by having them update their card details directly in the Customer Portal.
Watch our explainer video to learn more.
How it works
Once a booking has been made, your new customer will be prompted to create their own account login. From the Customer Portal, they can:
Account overview
Give each customer the latest updates on their bookings whenever they need to check them, saving your team from repetitive calls and support tasks.
Cancel booking
Automate the move-out process and deliver all the crucial information they need without having to speak with the customer.
Manage access
Through integration with your smart entry provider, Kinnovis can let your customers choose who they want to access to their units and for how long.
Update payment method
See late payments stay low by letting your customers update expired card details, or simply change their chosen payment method, for all open and recurring invoices.
Our Products
Discover exactly what you can do with Kinnovis!
Facility map
Manage your business with a fully interactive facility map that updates in real-time.
Booking portal
Collect more rentals & payments by adding our customer-facing online booking portal.
Customer portal
Allow your customers to track and keep on top of their unit rentals.
Automated emails
Build bespoke email templates that match your brand and don’t require any coding.
Integrations
Connect your favourite tools with your Kinnovis account and take your business to the next level.
Free website
Our customers can receive a free self-storage website that’s designed & built for you!
