Customer portal

Watch our explainer video to learn more.

Screenshots of the Kinnovis Customer Portal

How it works

Once a booking has been made, your new customer will be prompted to create their own account login. From the Customer Portal, they can:

Customer portal phone screenshot
Screenshot of the Kinnovis Customer Portal overview

Account overview

Give each customer the latest updates on their bookings whenever they need to check them, saving your team from repetitive calls and support tasks.

Cancel booking

Automate the move-out process and deliver all the crucial information they need without having to speak with the customer.

Screenshot of the Kinnovis Customer Portal booking cancellation warning.
Screenshot of the Kinnovis Customer Portal access management page.

Manage access

Through integration with your smart entry provider, Kinnovis can let your customers choose who they want to access to their units and for how long.

Update payment method

See late payments stay low by letting your customers update expired card details, or simply change their chosen payment method, for all open and recurring invoices.

Screenshot of the Kinnovis Manager showing where to update your payment method.

All you need to grow
your self-storage business

Our self-storage software provides everything
you need to run efficient and fully automated facilities.
Booking portal illustration

Booking portal

Collect more rentals & payments by adding our customer-facing online booking portal.

Customer portal

Allow your customers to track and keep on top of their unit rentals.

Free Website

Our customers can receive a free self-storage website that’s designed & built for you!

Public API illustration

Public API

Connect your favourite tools with Kinnovis using our secure and reliable API integration.

Facility map

Manage your business with a fully interactive facility map that updates in real-time.

Automated emails

Build bespoke email templates that match your brand and don’t require any coding.

Integrations

Connect your favourite tools with your Kinnovis account and take your business to the next level.

Analytics & reports

See your performance laid out in clean and reliable reports.

Checkout Items

Boost revenue by adding one-time and recurring products to your self-storage bookings.

JaneAI

Take customer service to the next level with our AI-powered chatbot.

Book an online demo with us