Austrian Software Company Kinnovis Launches New Self-Storage AI Chatbot
The award-winning technology company has been developing JaneAI for the past year.
Vienna, Austria: Kinnovis GmbH announced the launch of JaneAI today, a new AI chatbot built specifically for the self-storage industry. By integrating with the operator’s existing Facility Management Software and website, JaneAI provides instant responses to customer inquiries, aiding online rentals and reducing response times. Built on Microsoft Azure’s OpenAI servers, the chatbot follows the recently passed legislation by the European Union on artificial intelligence (AI Act). Self-storage tenants and potential customers can quickly receive information about:
- Live unit availability
- Unit size recommendations
- Facility terms & conditions
- Rental cancellation policies
- Specific unit features relevant to the individual
“We want to provide self-storage operators with an intuitive, 24/7 chatbot that can interact with their customers to the same standard as their current customer support,” says Martin Wild, Founder & Chief Operating Officer at Kinnovis.
“Our vision is to establish JaneAI as the premier AI-powered solution that sets the standard for operational efficiency, customer service excellence and data-driven decision-making in the self-storage market.”
JaneAI is now available for operators across the globe. For more information on this new self-storage AI chatbot, visit: kinnovis.com/jane-ai.
About JaneAI
JaneAI, built by Kinnovis, is a cutting-edge AI chatbot designed specifically for the self-storage industry. Available to all operators, JaneAI transforms customer service by handling online inquiries, providing support and generating sales 24/7.
About Kinnovis GmbH
Kinnovis GmbH is a leading Facility Management Software, already helping global self-storage businesses across 15 countries. Their AI-powered solution won the UK Self-Storage Association’s Innovation Award in 2024, delivering user-friendly software with advanced features like secure online bookings, task automation & interactive facility maps.
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