FAQs about JaneAI

JaneAI is an AI-powered chat service designed specifically for self-storage operators. It can be integrated into websites, booking and customer portals to provide instant responses to customer enquiries about self-storage sites, unit sizes, terms and conditions, available units and more.

JaneAI is specifically designed and trained for the self-storage industry, offering detailed, factually correct information in an optimised way, compared to simple chatbots.

You can find out more about how Jane compares to generic chatbots here.

JaneAI can increase booking conversions, provide essential information to customers without staff interaction, reduce time spent on customer enquiries via phone or email and improve overall customer satisfaction.

JaneAI can answer questions about facility locations, unit sizes, current pricing, promotional offers, unit availability, amenities, security features, operating hours, access policies and local climate considerations for storage.

JaneAI uses an interactive questioning system to understand customer needs, categorises items, calculates space requirements and provides customised unit size recommendations based on available units at your facility.

The first version of our AI chatbot is now available to self-storage operators. Let us know if you would like to meet JaneAI.

Yes, JaneAI can be set up on a location level with unique processes and offerings, providing a customised experience tailored to your specific facilities.

Within the Kinnovis Manager, any updates will be automatically reflected in Jane’s responses. Otherwise, an API connection will allow you to keep Jane up to date.

Yes, you will have access to all conversations JaneAI has had with people on your website.

In the same way that no data is shared between self-storage companies using our Kinnovis Manager software, the information you supply to JaneAI will not be accessible to others.

Yes, JaneAI uses Azure OpenAI servers in Europe to ensure that any personal data handled stays within GDPR compliance.

JaneAI will only recommend available unit sizes.

While this won’t be available when Jane is first launched, we’re hoping to be able to provide self-storage operators with analytics on unit demand, commonly asked questions and quotations generated from the conversations.

We actually asked ChatGPT for some suggestions of what we could call our AI Chatbot, Jane was our favourite suggestion!